Terms and Conditions
Please take your time to read through our terms and conditions. Once you book you automatically agree to the below terms and conditions.
Section 1 - Set up and Takedown Time
To avoid a late exit fee of £50 the client must plan for setup and takedown time within the hire timeframe.
Section 2 - Booking Confirmation
A booking is deemed confirmed once Ivory Nest Studios receives full payment.
Section 3 - Hire Time
The hire time / booking time starts and ends as per the confirmed hire time. If the clientis late, the booking will still end at the confirmed hire time, otherwise charges will occur. Late exit fee from the studio is £50.
Section 4 - Use of Equipment
Hiring Ivory Nest Studios comes with a range of equipment and lighting options as standard. If the client uses equipment, it must be returned promptly at the end of the hire period. The client is liable for repair or replacement costs that occur from damage or missing equipment, as highlighted in section 6.
The client may not remove equipment, modify, alter or tamper with equipment in anyway, without the consent of Ivory Nest studios.
Section 5 - Leaving the Studio in a Reasonable State
We ask that the studio must be left in a reasonable state at the end of the clients studio hire. The studio must be left in the same way the studio was found at the commencement of the clients booking.
We reserve the right to charge a £50 cleaning fee for any additional cleaning required outside of the normal wear and tear from a booking.
Section 6 - Breakages, Losses and Damages
The client is responsible for any breakages, losses or damages caused to the studio or equipment by the client, or any other person(s), during the allotted booking time.
All the equipment used is at the risk of the client and Ivory Nest Studios shall not be liable for any loss or damage to materials, props or equipment. This includes consequential loss of profit however caused, arising out of the use of, or the inability to use the equipment supplied or agreed to be supplied (all equipment is subject to availability).
No alterations or additions to the studio space or equipment is permitted without prior written consent.
The client must notify staff at the time of supply if the condition of the equipment is not acceptable, and shall pay any costs incurred by Ivory Nest Studios arising out of any breach of the prior conditions.
Ivory Nest Studios shall not be liable to the client for any loss, damage, expense or for any consequential loss (including loss of profit) arising out of or in connection with; any damage to loss of property by the client or any third party; any breakdown, stoppage or failure of the facilities / equipment provided by Ivory Nest Studios.
The client will temporarily be provided with a key to Ivory Nest Studios during the duration of the booking, to allow the client to exit and easily re-access the studio if required. If the key to Ivory Nest Studios is not left in the studio after the clients booking has concluded, then there will be a key replacement fee of £30.
Backdrops with excess dirt or wear are charged at £10 per meter, per backdrop.
Section 7 - Public Liability
The Client who booked the studio is responsible for any allergies and complications that can arise from perishable and consumable items brought onto the studio premises.
It is the responsibility of the client to ensure that they have public liability insurance for all personals in the studio during the hours of use, to cover and damage, injury or death.
Section 8 - Cancellations and booking changes
The studio booking may be changed as per the request of the client, dependent on the notice time provided, and subject to availability:
· A booking change or cancellation request made with a notice of 5 days (120 hoursor more, may be rescheduled without charge or fully refunded if preferred.
· A booking change or cancellation request made with a notice of less than 5 days (120 hours), but more than 72 hours (3 days), may be rescheduled without charge, or cancelled with a cancellation fee of 100% of the original booking fee.
· A booking change or cancellation request made with a notice of less than 72 hours (3 days), but more than 24 hours (1 day), may be rescheduled with a rebooking fee of 50% of the original booking fee, or cancelled with a cancellation fee of 100% of the original booking fee.
· A booking change or cancellation request made with a notice of less than 24 hours will not be accepted or refunded.
Ivory Nest Studios reserves the right to request a new agreed time with the client if the studio services cannot be fulfilled adequately. In this instance, if there is no suitable new agreed time for the client, then a refund of 100% will be offered.
Ivory Nest Studios reserves the right to cancel a studio booking without refund for any reasons highlighted in section 9.
Section 9 - Termination
Ivory Nest Studios may terminate any booking or hire contract if the client is found to be in breach of any terms and conditions.
If a client is found to be aggressive, malicious or disrespectful to a member of Ivory Nest Studios, then the Studio reserves the right to terminate any booking immediately and ban the client from any future bookings.
Section 10 - Variations
These terms and conditions are valid at time of booking and are subject to variation. Clients will be notified of any variations prior to booking.